Why You Should Let Your Operations Be “In Progress” October 17, 2025 In the online business world, we love perfection.The perfect launch plan. The perfect client system. The perfect onboarding experience. But… Read more
Independent Contractor vs Employee: What Founders Need to Know Before Hiring September 30, 2025 If you have ever hired a virtual assistant, a freelancer, or any kind of independent contractor, you might have noticed… Read more
Tracking KPIs for Online Businesses: Easy Metrics for Non-Techy Entrepreneurs September 15, 2025 If you run an online business as a coach, speaker, or marketer, chances are you’ve been told you “need to… Read more
Why Every Small Business Needs an Operations Manual September 2, 2025 If you are running a small business, chances are a lot of things live in your head. You know how… Read more
The Hidden Cost of Undervaluing Your Team August 10, 2025 I once worked with a founder who would happily drop thousands of dollars on stage appearances, mastermind memberships, and every… Read more
My Go-To Tools for Keeping Ops Smooth (and Sanity Intact) July 21, 2025 If you run a small business or manage a growing team, you already know that smooth operations do not just… Read more
The Difference Between a VA, OBM, and Ops Manager Explained July 3, 2025 If you run a small business or startup, you have probably heard people toss around titles like VA, OBM, or… Read more
Streamlining Client Communication Without Becoming a Robot June 19, 2025 When you run your own business or manage a growing team, client communication can eat up more hours than you’d… Read more
How to Keep Your Business Running When You’re on Vacation June 4, 2025 If you run your own business, taking a real vacation can feel impossible. The emails, the client calls, the tiny… Read more
Managing a Remote Team: 7 Small Tweaks That Make a Big Difference May 15, 2025 Running a remote team sounds like a dream: no office rent, no long commutes, and people free to work from… Read more
When to Fire: Handling Team Changes Gracefully April 16, 2025 Firing someone is one of the hardest parts of running a business. No one starts a company or builds a… Read more
What a Good Onboarding Plan Looks Like and Why It Matters March 19, 2025 You finally hired someone new. You did the interviews, signed the contract and you’re excited to have an extra pair… Read more